Answers routine support questions
Opening hours, order status, returns, pricing, how-to questions — xbot handles the repeat questions so your team doesn't have to.
The xbot product
One chatbot. Every question. Both languages.
xbot answers your customers in Finnish and English, day and night, then hands off to your team when it matters.
What xbot actually does
Built for the questions you already get every day.
Helps close sales
Visitors browsing your site at 11pm get real answers, not a contact form. xbot guides them toward booking, buying, or reaching out.
Speaks Finnish and English natively
No separate setup, no translation plugin. xbot understands and replies in whichever language your customer uses.
Hands off cleanly to a person
When a question needs a human touch, xbot passes it over with the full conversation attached. No repeating themselves.
Learns from what you already have
xbot reads your website, FAQs, and support docs to learn your business. No content rewrite required.
Works around the clock
Nights, weekends, holidays — xbot is on. Your customers get an answer the moment they ask.
Why Finnish businesses use xbot
-
Bilingual from day one
Finnish and English, out of the box. No extra setup, no separate bot to manage.
-
Live in a day
xbot learns from your existing content. No integration project, no long onboarding.
-
Always on
24/7 coverage means no more losing a customer to a slow reply after hours.
-
Human when it counts
xbot knows its limits and brings in your team with full context, not a blank slate.
Common questions
How long does setup actually take?
xbot learns from your existing website and support content, so most businesses are live within a day.
Do we need to build or integrate anything?
No integration project needed. xbot is set up to work with what you already have on your site.
What happens when xbot can't answer a question?
It hands the conversation off to your team, with the full chat history attached, so nobody has to start over.
Does xbot really handle both Finnish and English?
Yes. Both languages are supported from day one, with no separate setup or extra bot.
What kind of questions can xbot handle?
The routine ones you get over and over: support questions, product or pricing questions, and general sales inquiries.
Is xbot only for large companies?
No. xbot is built for small and mid-sized businesses that want faster responses without hiring more support staff.
How do we get started?
Reach out at info@xbot.fi and we'll walk you through what xbot would look like for your site.
Stop answering the same question twice
Let xbot handle it — day or night, in Finnish or English.